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Academia Open

Business and Economics

Vol 7 (2022): December

Revealing the Organizational Nexus: Culture, Support, Citizenship, and Performance
Membeberkan Nexus: Budaya Organisasi, Dukungan, Kewarganegaraan, dan Kinerja



(*) Corresponding Author
DOI
https://doi.org/10.21070/acopen.7.2022.3249
Published
December 31, 2022

Abstract

This quantitative study investigated the interplay between organizational culture, perceived organizational support (POS), organizational citizenship behavior (OCB), and employee performance. The research, conducted at a logistics technology company, examined a sample of 75 employees through a Likert scale-based questionnaire. Path analysis using SmartPLS 3 for Windows was employed for data analysis. The findings revealed significant relationships between the variables. Organizational culture and POS had direct positive impacts on employee performance, while OCB acted as a mediator between organizational culture and employee performance. The results contribute to understanding the factors influencing employee performance and emphasize the significance of fostering a supportive organizational culture and enhancing perceived support to promote desirable workplace behaviors. These findings provide valuable insights for practitioners and managers aiming to improve organizational effectiveness and productivity. 

Highlights:

  • The study examines the impact of organizational culture and perceived organizational support on employee performance, with a focus on the role of organizational citizenship behavior.
  • The research adopts a quantitative approach, utilizing questionnaires and path analysis techniques to analyze data collected from 75 employees.
  • The findings demonstrate significant relationships between organizational culture, perceived organizational support, organizational citizenship behavior, and employee performance, providing valuable insights for enhancing workplace effectiveness and productivity.

Keywords: Organizational culture, Perceived organizational support, Employee performance, Organizational citizenship behavior (OCB), Quantitative research.

References

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