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Academia Open

Environment

Vol 8 No 2 (2023): December

The Work Motivation, Stress, and Environment Shaping Organizational Citizenship Behavior
Motivasi Kerja, Stres, dan Lingkungan Kerja Membentuk Organizational Citizenship Behavior



(*) Corresponding Author
DOI
https://doi.org/10.21070/acopen.8.2023.2765
Published
December 21, 2023

Abstract

Background: Organizational Citizenship Behavior (OCB) is crucial for organizational effectiveness, driven by factors like work motivation, stress, and the work environment. Knowledge Gap: Limited studies examine the combined influence of these factors on OCB, particularly in production settings. Aims: This study investigates how work motivation, stress, and the work environment, both individually and collectively, affect OCB. Results: The findings indicate that all three factors significantly and positively impact OCB, both individually and together. Novelty: This research demonstrates the simultaneous influence of motivation, stress, and environment on OCB in a production context. Implications: Improving employee motivation, stress management, and fostering a positive work environment can effectively enhance OCB, supporting better organizational outcomes. Highlights:
  • Work motivation, stress, and environment each significantly affect OCB.
  • These factors combined have a stronger impact on OCB.
  • Enhancing motivation, stress management, and work conditions can improve organizational performance.
Keywords: Work Motivation, Work Stress, Work Environment, Organizational Citizenship Behavior, Employee Performance

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