CAHYONO, R.; SARI, D. K. The Mediating Role of Satisfaction in the Impact of Ease of Use, Service Features, and Trust on User Loyalty in Zoom.: Peran Mediasi Kepuasan dalam Pengaruh Kemudahan Penggunaan, Fitur Layanan, dan Kepercayaan terhadap Loyalitas Pengguna di Zoom. Academia Open, [S. l.], v. 7, p. 10.21070/acopen.7.2022.2827, 2022. DOI: 10.21070/acopen.7.2022.2827. Disponível em: https://acopen.umsida.ac.id/index.php/acopen/article/view/2827. Acesso em: 10 sep. 2025.