Pribadi, V. R. . “Maturity Level and Technical Challenges of Digital Public Service Systems: Tingkat Kematangan Dan Tantangan Teknis Sistem Layanan Publik Digital”. Academia Open, vol. 10, no. 2, July 2025, p. 10.21070/acopen.10.2025.11762, doi:10.21070/acopen.10.2025.11762.