Sururi, A., and D. K. Sari. “Service Quality, Price, and Customer Satisfaction Impact on Customer Loyalty: Evidence from a Furniture Retail Study: Kualitas Layanan, Harga, Dan Kepuasan Pelanggan Mempengaruhi Loyalitas Pelanggan: Bukti Dari Studi Ritel Perabotan”. Academia Open, vol. 9, no. 2, Sept. 2023, p. 10.21070/acopen.9.2024.5698, doi:10.21070/acopen.9.2024.5698.