[1]
M. F. Royhan and Y. B. Kusuma, “Synergy of Service Quality, Delivery Timeliness, and Tracking System Facilities in Enhancing Customer Satisfaction (A Case Study of JNE Express Bojonegoro Branch): Sinergi antara Kualitas Layanan, Ketepatan Waktu Pengiriman, dan Fasilitas Sistem Pelacakan dalam Meningkatkan Kepuasan Pelanggan (Studi Kasus Kantor Cabang JNE Express Bojonegoro)”, acopen, vol. 11, no. 2, p. 10.21070/acopen.11.2026.13856, Jul. 2026.