R. D. Saputra and D. Ernawati, “Operational Risk Prioritization Using FMEA and House of Risk in Home Delivery: Penentuan Prioritas Risiko Operasional Menggunakan FMEA dan Model House of Risk dalam Layanan Pengiriman ke Rumah”, acopen, vol. 11, no. 2, p. 10.21070/acopen.11.2026.14914, Jul. 2026.