ROYHAN, M. F.; KUSUMA, Y. B. Synergy of Service Quality, Delivery Timeliness, and Tracking System Facilities in Enhancing Customer Satisfaction (A Case Study of JNE Express Bojonegoro Branch): Sinergi antara Kualitas Layanan, Ketepatan Waktu Pengiriman, dan Fasilitas Sistem Pelacakan dalam Meningkatkan Kepuasan Pelanggan (Studi Kasus Kantor Cabang JNE Express Bojonegoro). Academia Open, [S. l.], v. 11, n. 2, p. 10.21070/acopen.11.2026.13856, 2026. DOI: 10.21070/acopen.11.2026.13856. Disponível em: https://acopen.umsida.ac.id/index.php/acopen/article/view/13856. Acesso em: 24 jul. 2026.