MANSUR NUR HIDAYAT, mochamad; AGUSTINA, I. F. . Indonesia’s Public Satisfaction Soars Despite Service Quality Shortcomings: Kepuasan Masyarakat Indonesia Melonjak Meski Ada Kekurangan dalam Kualitas Layanan. Academia Open, [S. l.], v. 9, n. 1, p. 10.21070/acopen.9.2024.8160, 2024. DOI: 10.21070/acopen.9.2024.8160. Disponível em: https://acopen.umsida.ac.id/index.php/acopen/article/view/8160. Acesso em: 15 dec. 2025.