SURYADINI, S.; SRIYONO. Patient Satisfaction: IT, CRM, Facilities, Price Impact in Hospital Setting.: Kepuasan dan Kesetiaan Pasien: Dampak Teknologi Informasi, Manajemen Hubungan Pelanggan, Fasilitas, dan Harga di Lingkungan Rumah Sakit. Academia Open, [S. l.], v. 9, n. 1, p. 10.21070/acopen.9.2024.5653, 2023. DOI: 10.21070/acopen.9.2024.5653. Disponível em: https://acopen.umsida.ac.id/index.php/acopen/article/view/5653. Acesso em: 22 oct. 2025.