SIMANJUNTAK, V.; ARYANNI, E. Service Quality Priorities at Purabaya Bus Terminal Using Service Quality, Model Kano, and 5 Why’s. Academia Open, [S. l.], v. 11, n. 2, p. 10.21070/acopen.11.2026.14297, 2026. DOI: 10.21070/acopen.11.2026.14297. Disponível em: https://acopen.umsida.ac.id/index.php/acopen/article/view/14297. Acesso em: 3 jul. 2026.