Saputra, R. D., & Ernawati, D. (2026). Operational Risk Prioritization Using FMEA and House of Risk in Home Delivery: Penentuan Prioritas Risiko Operasional Menggunakan FMEA dan Model House of Risk dalam Layanan Pengiriman ke Rumah. Academia Open, 11(2), 10.21070/acopen.11.2026.14914. https://doi.org/10.21070/acopen.11.2026.14914