Ilmi, N.F., Suwandi and Hapsari, I.M. 2025. Discipline and Organizational Culture Drive OTC Service Quality: Kedisiplinan dan Budaya Organisasi Mendorong Kualitas Layanan OTC. Academia Open. 10, 2 (Aug. 2025), 10.21070/acopen.10.2025.11797. DOI:https://doi.org/10.21070/acopen.10.2025.11797.